Vane Road Primary School

Welcome to our website!

Compliments and Complaints

We work hard to ensure we meet the needs of our children who have a specific need and compliments are always greatly received.  These can be passed on either directly to staff and the SENCO, or formally recorded via our questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.


We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.


Please see school complaints procedure in our Policies section.

or alternatively contact SEND IAS, please see link below:

Link to Durham SEND Information, Advice and Support Service